Frequently Asked Questions
Everything you need to know about your gear and orders.
How much does shipping cost for skateboards?
We offer flat-rate shipping on all orders, with free standard shipping available on domestic orders over $75. Heavy items like complete decks are calculated at checkout based on your location.
Can I return a deck if I have already applied grip tape?
Unfortunately, we cannot accept returns on skateboard decks once grip tape has been applied or if the board has been skated. All returns must be in their original, shrink-wrapped packaging.
Do you offer professional assembly for completes?
Yes! If you purchase a deck, trucks, wheels, and bearings together, you can request free professional assembly in the order notes, and our team will build it for you before shipping.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your distance from our warehouse.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you ship internationally?
Yes, Gratitude Skateshop ships to most countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on the destination.